Privacy Policy
Last updated: 2025
Introduction
At Delivables, your privacy is our priority. This policy explains how we collect, use, store, and protect your information when you use our mobile app and services.
Information We Collect
- Personal details you provide during account creation.
- Location data to enable real-time delivery tracking.
- Device information for app performance and security.
- Usage data to improve features and user experience.
How We Use Your Information
- To process and manage your deliveries.
- To enhance app performance and reliability.
- To improve customer support interactions.
- To comply with legal and regulatory requirements.
Location Services
Delivables uses precise GPS data to match riders and customers, optimise delivery routes, and ensure accurate trip tracking. You can disable location access in device settings, but certain features may stop working.
Data Sharing
We do not sell your personal data. We only share information with:
- Service providers who help us operate the platform.
- Regulatory bodies when required by law.
- Partners necessary for order fulfilment.
Data Security
We use encryption, secure servers, and continuous monitoring to protect your data from unauthorised access or misuse.
Your Rights
- Update or correct your personal information.
- Request deletion of your data.
- Access information we store about you.
Contact Us
If you have questions about this Privacy Policy, contact us at:
support@delivables.app